The Ohio Lottery FAQ

Frequently Asked Questions

When can I discard the tickets I entered?
For Tickets with the word ENTRY appearing 3 times: You MUST KEEP YOUR TICKETS!!!
If your ticket is selected, you are required to provide the ticket for verification purposes.

How can I get some help?
If you are experiencing problems with Cash Explosion® online entry, please send us an e-mail at mylottowebmail@lottery.ohio.gov with as much detail as possible and someone will get back to you as soon as possible or call us at 800-686-4208 and press option 5.

Do I need an e-mail address to enter tickets online?
Yes.

Can I enter tickets for friends/family/co-workers on my account?
No; the name of the person on the account is who needs to enter the ticket.

Can I still mail my tickets to the Game Show P.O. Box?

For Tickets with the word ENTRY appearing 3 times:
Yes. Players may enter either by mailing tickets to the Game Show P.O. Box OR by entering their tickets online at www.ohiolottery.com/mylotto for the contestant drawing. Tickets may only be entered once. If entering your ticket online you MUST keep your ticket. If your ticket is selected, you are required to provide the ticket for verification purposes.

How do I enter the $1,000 a Day Cash Giveaway?
The $1,000 a Day Cash Giveaway is for all valid Entry tickets entered for a contestant drawing. Therefore, tickets may be entered online or mailed to the Game Show P.O. Box.

How can I see the number of entries I submitted online into a drawing?
Go to "Drawing Entries" (located in your "My Account" page). You’ll find all the details for each drawing you’ve entered, including drawing name, date entered and number of entries.

I forgot my password. What should I do?
Click here for help in resetting your password.

How do I update my personal information that I submitted when I registered?
Click on MY ACCOUNT and select the MY PROFILE option in the left hand menu bar and make your changes.

I have changed my e-mail address. Can I change it in my registration information?
Yes. Log in using your old e-mail address and password, then click on MY ACCOUNT and select the MY PROFILE option in the left hand menu bar.

If I enter my tickets for a drawing and do not win, can I enter them for another drawing?
No. Entries can only be entered once. Duplicate entries (either online or online and through the mail combined) will be disqualified.

Can I enter a drawing more than once?
YES! You may enter a drawing as many times as you wish, however, each entry requires the use of a separate qualifying entry ticket.

How do I find out if I have been selected as a contestant?
Contestant’s names and hometowns are announced on the Cash Explosion® Show and posted on the Cash Explosion Website at www.cashexplosionshow.com. The week following the show, contestants will be contacted by the Cash Explosion® staff.

How do I find out if I won in the $1,000 a Day Cash Giveaway?
The winners will be posted on a daily basis to www.cashexplosionshow.com.  In addition, a claim form with instructions on claiming your prize will be mailed to the address on the back of the Cash Explosion® ticket or listed on the online account file.

How are the Cash Explosion contestants selected?
Internet entries are divided into small, equal groups of entries called virtual bins. Each virtual bin is numbered. The internet entries are combined with the entries received through the mail. A random number generator will determine where each contestant selection is to come from. If a selection comes from the entries received through the mail, a Cash Explosion® representative will reach into the mail bin and select an envelope. If the selection comes from the internet entries, the random number generator will also select an entry.

What are my chances of becoming a contestant?
Your odds of winning will vary, based on the total number of entries that are received for a drawing and the total number of entries that you have submitted.

How can I get some help?
If you are experiencing problems with the Cash Explosion site, please send us an e-mail at CASHEXPLOSION@olc.state.oh.us with as much detail as possible and someone will get back to you as soon as possible or call us at 216-774-5687.

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