COLUMBUS, OH – At Karl Road Market, customer satisfaction is at the heart of the business. Owner, Keyur Patel, and his staff are always open to implementing new ideas to improve sales and customer experiences. These qualities are why they are this week’s Ohio Lottery Retailer-of-the-Week.

Customers having a fun, friendly and positive experience is high priority for Mr. Patel and his staff. They strive to “make every customer feel very welcome” and provide “personal, attentive service.”

To help promote the Lottery, they have a display of winner’s names on a wall where it will catch a customer’s eye. There is a dedicated Lottery person at Karl Road Market to take care of Lottery customers. The staff makes Lottery fun for customers!

To be a successful Lottery retailer, Mr. Patel offers this advice: provide a separate area for your Lottery players to play their favorite game, offer one-on-one attention and offer clarification when playing any of the Lottery games.

Karl Road Market averages $14,188 in weekly sales for both instant and online games. The store carries an average of 65 instant tickets from over the counter and through the WinStation.

Each week, the Ohio lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. Karl Road Market will be recognized on Cash Explosion® on Saturday, October 24.

Franklin County residents can tune into Cash Explosion® on WTTE TV 28 and WSYX TV 6 in Columbus. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m.