TOLEDO, OH – When entering 7^th Heaven, customers can expect to be greeted with a smile. Store owner Steven Ozbay and his staff are known for providing quick, friendly service. They even know customers by name! A dedication to Lottery and customer experience is why 7^th Heaven is this week’s Ohio Lottery Retailer-of-the-Week.

To help promote the Lottery, this retail location has a dedicated Lottery area where customers can fill out bet slips and scratch their scratch-offs. There are two Lottery terminals and two windows available just for Lottery players in 7^th Heaven. Employees have gotten to know their Lottery players by name and which numbers they want to play for Pick games. Winning tickets are cashed at this store.

Lottery Sales Representative Rob Piasecki recommended 7^th Heaven because Steve and his team are able to maintain an “average of weekly scratch-off sales/facings” over $100 with 56 facings. The team at this store is always upselling Lottery. They have a specific area that is maintained with current point-of-sale. The area is always clean and tidy.

In order to be a successful Lottery retailer, Steve offers this advice: have a dedicated Lottery area. Carry at least the “Top 25 Scratch-Offs”. Be kind, be friendly and be knowledgeable of how to run the Lottery terminal. Be pro-active with Lottery and offer good customer service!

7^th Heaven averages $19,045 in weekly sales for both scratch-offs and online games. This store carries an average of 56 scratch-offs from over the counter.

Each week the Ohio Lottery recognizes one outstanding retail partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. 7^th Heaven will be recognized on Cash Explosion® on Saturday, September 26.

Lucas County residents can tune into Cash Explosion® on WTVG TV 13 in Toledo. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m. Viewers can also stream the show on the Cash Explosion website and on the Ohio Lottery mobile app.