Retailer Policies

View the following Retailer Polices, by clicking on the links below.

• Defective-Misprinted-Non-Conforming Ticket Policy (PDF)
• Draw-Based and Gaming Terminal Generated Ticket Cancellations Policy (PDF)
• Review of Retailers who have Violated the Retailer Payment Policy (PDF)
• Retailer License Suspension - Alteration Policy (PDF)
• Retailer License Suspension - Seasonal Policy (PDF)
• Terminal Login Identification - Key Card Policy (PDF)
• Ticket Sales - Other Jurisdictions Policy (PDF)
• Ticket Sales Policy (PDF)
• Stolen or Destroyed Ticket Policy (PDF)