Contact Us


Ohio Lottery Commission
615 W. Superior Ave.
Cleveland, OH 44113

Call Us Toll-Free

Customer Service Center 800-686-4208
(Hours of Operation: 8 am - 5 pm, Mon. - Fri.)
Winning Numbers 1-800-589-6446
Problem Gambling 800-589-9966

MyLotto Rewards® Support

Customer Service 855-319-7189
(Hours of Operation: 8 am - 11 pm, 7 days per week)
Contact us via email here

Cashless/Credit Card Issues

Phone: 866-710-2462
(Hours of Operation: 7 am - 11pm, Mon - Sat, 7am - 9pm, Sunday)

Pay My Bill Inquires

Phone: 800-686-4208 - Press option 1 then Press option 2
Local Number: 216-774-5694
Contact us via email here
(Hours of Operation 8 am – 5pm, Monday -Friday)

Regional Offices

We have nine regional offices throughout the state. For contact information, click here.

Before submitting a question about Ohio Lottery Games, please check the "Q&A" section for each online game first - we may already have provided the information you're looking for.

If you have a question or comment about the Ohio Lottery, please email us: