LIMA, OH – Allentown Duchess #1192 may be a small store in a large chain, but Lottery customers love coming back! Located on a busy corner in Lima, customers and Lottery players know they will receive fast, friendly service. A dedication to Lottery and customer service is why Allentown Duchess #1192 is this week’s Ohio Lottery Retailer-of-the-Week.

To help promote the Lottery, employees make sure Lottery players are informed on jackpot amounts and newly released scratch-offs. Staff are just as excited about winners as their players are. Store Manager Tammy said that when someone wins in Lima, word travels fast and brings more players to the store.

Lottery Sales Representative Alex Arredondo recommended Allentown Duchess #1192 because they are very pro-Lottery. Every month, they make room for new tickets. Managers Tammy and Allison are competent and efficient with the Photon terminal, and they keep the Lottery area clean and well-stocked with Lottery cards.

In order to be a successful Lottery retailer, Tammy and Allison offer this advice: be friendly, greet your customers with a “hello” and a smile. Be knowledgeable with the Lottery equipment. Have a good variety of scratch-off tickets; it’s important to have the games your players want.

Allentown Duchess #1192 averages $27,414 in weekly sales for both scratch-offs and online games. This retailer carries an average of 24 scratch-offs from over the counter.

Each week the Ohio Lottery recognizes one outstanding retailer partner who offers courteous service and sales enthusiasm. Retailer-of-the-Week is chosen based on recommendations from the store’s sales representative and regional sales office staff. Allentown Duchess #1192 will be recognized on Cash Explosion® on Saturday, June 5.

Allen County residents can tune in Cash Explosion® on WOHL TV 12, WLIO TV 9 and EOHL TV 11 in Lima. The Cash Explosion show is carried on 10 stations across the state every Saturday at 7:30 p.m. Viewers can also stream the show on the Cash Explosion website and on the Ohio Lottery mobile app.