Coronavirus Emergency
Financial help for retailers and their employees
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Must Read: For All Retailers

Set up and follow a heightened health security process

  • Determine the maximum number of customers allowed in your store at one time. Post that information in a prominent place so everyone is aware of your policy.
  • Enforce social distancing practices to protect you, your employees and customers. That’s six feet between people. Retailers must ensure people waiting to enter the store maintain safe social distancing.
  • Have your employees take their temperature each day before they report to work. A normal temperature is considered to be 98.6 F.
  • Check your employees’ temperature. Send any employee with an elevated temperature home.
  • Ensure employees wear cloth face coverings on the job and encourage customers to wear face coverings as well. The Centers for Disease Control and Prevention (CDC) recommends that Americans wear cloth face coverings (masks) in public to help slow the spread of COVID-19.
  • Please wipe down common surfaces, i.e. counters, handles, railings, Lottery terminals and other commonly touched surfaces, periodically throughout the day.
  • Provide hand sanitizers for your employees.
  • Wash hands frequently throughout the workday.
  • Go straight home at the end of the workday.
  • Have an enforcer. Have an employee enforce your coronavirus protection measures.
Important information about COVID-19 at https://coronavirus.ohio.gov.
Helpful information is also available at the CDC. https://www.cdc.gov/coronavirus/2019-ncov/index.html

Important Links

In this section you will find essential information and forms to assist you with your Lottery needs.

Contact Numbers

Please feel free to call us with any questions or concerns you have.

  • Customer Service Center: 1-800-686-4208
  • Intralot Hotline: 1-866-710-2462
  • Winning Numbers: 1-800-589-6446
  • Instant Ticket Ordering: 1-800-686-4208
  • Problem Gambling: 1-800-589-9966
  • ADA Helpline: 1-855-818-4480