Thank you very much, good luck,”
says PK Patel to one of his customers. It’s been a busy morning for PK, owner of Willo Food Mart in Willoughby. He serves a loyal base of Lottery customers who especially enjoy the Numbers games – Pick 3, Pick 4 and Pick 5, and scratch -offs.
On a recent day, one of his regulars called out to PK from the Lottery play area. “Call the ambulance,” he said.
PK, understandably concerned, left his spot behind the counter and came right over. Luckily, it wasn’t a health problem. The customer showed him his $30 scratch-off, Extreme Million. He had just won the game’s $1-million prize.
“He was so happy. I was shouting,” said PK.
PK has worked hard to improve sales and the customer experience at his store. He knows he is fortunate and has had a little luck of his own. In addition to the $1-million winner he sold in June, he sold two tickets winning the $50,000 Pick 5 prize in March and had a $20,000 Million Dollar Cash Bonanza winner this past January.
He says that the Lottery is good for his business. “It’s really important because most (players) are regular customers and they buy other store products.”