Frequently Asked Questions

Questions about your MyLotto Rewards™ Account

What if I already have an Ohio Lottery online account?

Your sign in information will work across the entire Ohio Lottery site. When you first sign in to MyLotto Rewards® however, you will be asked to fill out some additional information to create your account.

How do I change my password?

You can update your password through your My Profile page, located under My Account.

What do I do if I can't remember my password?

Click the "I forgot my password" link on the sign in page. Follow the steps and a temporary password will be emailed to your inbox. Use the temporary password to sign into your MyLotto Rewards® account. You can then change your password under your My Profile page.

How do I update my personal information that I submitted when I registered?

Click on MY ACCOUNT and select the My Profile option in the left hand menu bar and make your changes.

Questions about the BILLION DOLLAR CHALLENGE™ Second-Chance Promotion

Which instant tickets are eligible?

All non-winning OH WILLY WONKA GOLDEN TICKET™ instant tickets that you purchase during the sales period of the game are eligible. One ticket is allowed per entry into the promotion.

Instant Game Game Number Ticket Price Entries Awarded
What is the promotional period?

The promotional period runs from September 06, 2017 to February 19, 2019.

When are WILLY WONKA GOLDEN TICKET™ Second-Chance drawings going to be held?
1 11/21/2017 11/28/2017
2 02/20/2018 02/27/2018
3 06/12/2018 06/19/2018
4 09/11/2018 09/18/2018
5 12/11/2018 12/18/2018
6 02/19/2019 02/26/2019
What is the prize for this promotion?

A Trip Prize consists of a four-day, three-night trip for each selected entrant ("Prizewinner") and one (1) guest to Las Vegas, Nevada. Trips Prizes awarded in drawing 1 and drawing 2 will attend the trip scheduled for April 2018. Trip Prizes awarded in drawings 3, 4, 5 and 6 will attend the trip to be scheduled for 2019. Dates for the 2019 trip will be announced on the Ohio Lottery Website. Each trip includes:

  • Roundtrip coach airfare for up to two (2) people from any U.S. International airport to McCarran International Airport in Las Vegas (inclusive of all associated security fees, taxes and surcharges);
  • Ground transfers between McCarran International Airport and the destination hotel and between SGI hosted events;
  • Accommodations of one (1) deluxe hotel room for three (3) nights (double occupancy, room and room tax only);
  • One thousand dollars ($1,000) spending money for the Prizewinner to be provided two (2) weeks prior to the scheduled trip departure date;

Admission to the BILLION DOLLAR CHALLENGE™ theater/venue for the Prizewinner and guest, and the Prizewinner shall have one (1) chance to participate in the BILLION DOLLAR CHALLENGE™ together with Prizewinners from other participating lottery jurisdictions, as described below. The Prizewinner's guest may sit with the Prizewinner but will not be eligible to be a participant in the BILLION DOLLAR CHALLENGE™ unless the guest has been designated as the Prizewinner's proxy.

Can I enter the drawings more than one time?

Yes, you may enter the drawing as many times as you wish. Each entry requires the submission of an eligible non-winning OH Lottery WILLY WONKA GOLDEN TICKET™ (415) instant ticket that has not been previously submitted.

What happens to the entries that are not drawn in the first drawing? Are these entries included in the next drawing?

No. Entries submitted during the entry period for the first drawing will not be included in the next drawing.

Can I throw away my tickets after submitting them into the drawings?

Yes, you may dispose of your tickets after verifying that your entry has been submitted.

How can I see the number of entries I submitted into a drawing?

Go to My Account page and click on the Drawing Entries page. You'll find all the details for each drawing you've entered, including drawing name, date entered, and number of entries.

Can I mail in my entries?

No, only internet entries are allowed.

Which ticket number do I use to enter?

The entry code is the 13-digit Ticket Number located on the back of the ticket followed by the 10-digit Verification Number located on the front of the ticket under the latex. Ignore any spaces or dashes.

Can I still win Bonus Entries in to the Drawing even if I don't play the WILLY WONKA™ Chocolate Tower Interactive Game?

The WILLY WONKA™ Chocolate Tower Interactive Game is only available immediately after submitting an eligible non-winning ticket. If you do not play the game at that time, either because you chose not to or because you had computer-related issues, you forfeit the opportunity to play. If you do not play the game, you will not be awarded any additional entries associated with your ticket. You can see any Bonus Entries won by checking the Drawing Entries page.

I don't have access to a computer. How can I enter my tickets?

You can sign into your registered account from a public computer at your local library. Just remember to sign out after you are finished using a public computer. If you have a smartphone, you can enter via the browser on the phone.

The scanner on my phone isn't recognizing the barcode. How do I get my ticket entered?

The scanner is sensitive to light. Try to move the ticket into a lighter room. Also place the ticket on a flat surface, rather than holding it in your hand, to avoid movement or shaking of the image. If the barcode is smudged, damaged or otherwise illegible, it could affect the registration of the scan. If that is the case, enter the ticket number manually.

Questions about Winners

How will I be notified if I win the prize?

If your entry is selected, you will be sent a congratulatory letter with prize claiming directions, a claim form and a return envelope using the contact information in your player account so please make sure that all of your information is up-to-date. Following verification, the winner's information will be posted on the Winners page.

Alternates will be selected during the drawing. If a winner cannot be reached within ten (10) business days of the date of first notification, an alternate may be used in the order drawn.