Frequently Asked Questions

Questions about the "Play Like You Used To" Promotion

Which games are eligible for the "Play Like You Used To" Second Chance Holiday Promotion?

All holiday-themed Scratch-Offs from the October 10, 2023, batch are eligible:

  • 810 - $1 Holiday Cash
  • 811 - $2 Gnome for the Holidays
  • 812 - $5 Holiday Lucky Times Ten
  • 813 - $10 The Most Wonderful Time of the Year
  • 814 - $20 Holiday Gold
  • 815 - $30 Merry & Bright

Users will receive one (1) entry for each $1 dollar spent into the promotion for each eligible ticket. Example: $1 ticket will receive 1 entry; $5 ticket will receive 5 entries.

What is the promotional period?

The promotional period runs from Tuesday, October 10, 2023 @12:00:00 a.m. through Sunday, January 07, 2024 @11:59:59 p.m.

When is the deadline to enter my tickets?

All tickets must be entered by Sunday, January 07, 2024 @11:59:59 p.m. to be eligible for this promotion.

When are the drawings going to be held, and what are the prizes for the promotion?

There will be three drawings over the course of the promotion.

Drawings 1-3

Prizes

Can I enter the drawing more than one time?

Yes. Registered MyLotto Reward users will receive one (1) entry for each $1 dollar spent into the promotion for each eligible ticket. Example: $1 ticket will receive 1 entry; $5 ticket will receive 5 entries. Entrants may only win one (1) grand prize during the entire promotion. Entrants may only win one (1) prize per drawing and one (1) grand prize during the promotion.

Is my entry eligible for more than one drawing?

No. Each entry is eligible for the current drawing. Entries do not carry forward to subsequent drawings.

How can I see the number of entries I submitted into a drawing?

Go to the My Account page and click on the Drawing Entries page. You'll find all the details for each drawing you've entered, including drawing name, date entered and number of entries.

Can I throw away my tickets after submitting them into the drawings?

Yes. You are not required to retain your tickets once you have verified that your entry has been submitted.

Can I mail in my entries?

No, tickets must be entered through the Ohio Lottery Mobile application.

How do I enter my tickets?

For Ohio Lottery Scratch-Off tickets, remove the entire latex from the front of the ticket. The barcode will be located near the bottom of the ticket. Use the Ohio Lottery Mobile Application to scan the barcode and enter it into MyLotto Rewards®.

I don't have a mobile device to download the Ohio Lottery Mobile App. How do I enter tickets?

Ask a family member or friend to use their device! If you do not have access to a mobile device, please visit one of our 9 regional offices or our Downtown office to use a shared device with the Ohio Lottery Mobile Application. Here is where our offices are located: Ohio Lottery Regional Offices.

The scanner on my phone isn’t recognizing the barcode. How do I enter my ticket?

The scanner is sensitive to light. Try to move the ticket into a lighter room. Also, place the ticket on a flat surface, rather than holding it in your hand, to avoid movement or shaking of the image. If the barcode is smudged, damaged or otherwise illegible, it could affect the registration of the scan. If that is the case, please visit one of our 9 Regional offices or Downtown office to use a shared device to enter your ticket(s).

Questions about Winners

How will I be notified if I win the prize?

If your entry is selected, you will be contacted via the information in your MyLotto Rewards® account. After the initial contact is attempted, winners’ information will be posted on the Winners page. Alternates will be selected during the drawing. If a winner cannot be reached within fifteen (15) business days of the date of first notification, an alternate may be used in the order drawn.

Questions about your MyLotto Rewards® Account

Can I use my MyLotto Rewards account to log in for this promotion?

Your log-in information will work across the entire Ohio Lottery site and mobile app. Tickets must be entered through the Ohio Lottery Mobile application.

What do I do if I can’t remember my password?

Click the “I forgot my password” link on the log-in page. Follow the steps and a temporary password will be emailed to your inbox. Use the temporary password to log in to your MyLotto Rewards account. You can then change your password under your My Profile page.

How do I update my personal information that I submitted when I registered?

Click on My Account and select the My Profile option in the menu bar on the left to make your changes.