How To Claim

During the Governor’s State of Emergency Order, we encourage winners to submit claims by mail.   Click here for more information about claiming by mail.  If you do not want to mail your winning claims of $600 or more, sign and safely secure your tickets until regional offices reopen and in-person claims resume.  

Lottery winners may present claims up to $599 at any Ohio Lottery retailer. 
 
Tickets between $50 and $5,000 can be cashed using our mobile cashing feature in our Ohio Lottery app.  Click here to learn more.

Regional offices are currently closed but you can present winning tickets up to $5,000 at Cedar Downs and Northfield Park. The Racinos have begun cashing claims, but please see individual Racino websites for details on their times and cashing procedures.

Normally, players have 180 days from the drawing date for draw games, and 180 days from the game closing date for scratch-offs, to claim their winnings.  In light of Governor DeWine’s Executive Order 2020-01D, declaring a state of emergency in Ohio to protect the well-being of Ohioans from the dangerous effects of COVID-19, and Ohio Department of Health’s “Stay at Home” Order, we have adjusted our game validations schedule to keep our players and retailers safe.  

If you have a winning ticket that expires during the Governor’s State of Emergency Order, the Ohio Lottery will validate and pay the prize as long as you submit your claim by mail, or in-person at any Ohio Lottery Regional Office, no later than 30 days after Ohio’s State of Emergency Order has been lifted.  Claims can be mailed to:

Ohio Lottery Commission
The Lausche Building – Room 452
615 West Superior Avenue
Cleveland, OH 44113

How to Collect Prizes

  • All tickets have limited validation periods established by the Ohio Lottery Commission. Present rules call for tickets to be cashed within 180 days of the drawing date, or 180 days from game closing (Scratch Offs). For all EZPLAY Games, tickets must be cashed within 180 days of purchase.
  • Check your online game ticket’s last day to redeem date with our 180 Day Calculator.
  • As a reminder, it is the customer’s responsibility to ensure that all information on a ticket is correct. Before leaving a retailer location, check the numbers chosen, bet amount, drawing date, and wager type. If you find a mistake, you must request that it be corrected by the selling retailer before the pools close for that drawing and before leaving the agent location.
  • PICK 3, PICK 4 PICK 5  and KENO prizes may be collected the day of the drawing. CLASSIC LOTTOMEGA MILLIONS, POWERBALL and ROLLING CASH 5 prizes may be collected after 6 a.m. the day after the drawing.
  • If you win up to $599, proceed to any retailer location for immediate payment of your prize.
  • If you win between $600 and $5,000, take your winning ticket to a retailer location, where you will receive a Pay to Bearer ticket. At this point, you have two options: Obtain a claim form from the agent retailer, or download here. Follow the instructions carefully. Your retailer will have a list of cashing locations in your area where you may receive payment by presenting proper identification (see below). 
  • Proper identification is required. A valid photo identification (i.e. driver’s License) containing the ticket holder’s current address would fulfill this requirement.
  • Obtain a Lottery claim form from the retailer, who will assist you in completing the form and mailing it in for payment. Your winnings will be mailed to you within 30 days.
  • If you win more than $5,000, contact the nearest lottery regional office and make arrangements to file a claim in person.
  • If the prize is an annuity prize (i.e. $100,000 per year for 20 years), please call your nearest Ohio Lottery regional office to make an appointment to submit the claim.
  • Jackpot winners of the Mega Millions, Powerball and Classic Lotto games should call their nearest Ohio Lottery regional office to make an appointment to submit the claim.

Acceptable Photo Identification

  • Valid Driver’s license (Any State)
  • Valid State ID Card (Any State)
  • Military ID
  • Valid Passport
  • Gun Permit
  • Pilot’s License
  • Human Services ID
  • Transit ID (Senior Citizens Only)
  • Bank Customer

Acceptable Secondary Address Documentation

  • Car Registration or Title
  • Checking or Savings Account
  • Voter Registration Card
  • Bank to Bank FAX of Address Verification on Letterhead
  • Lease Agreement
  • Utility Bills – Light, Gas, Water, Phone, Cable
  • Credit Card Statement
  • Bank Statement

Any Secondary Documentation Must Be Issued Within The Last 30 Days