Ohio Lottery Commission Customer Service Standards
Pursuant to Section 121.91 of the Ohio Revised Code, the following Customer Service Standards have been established by the Ohio Lottery.
The mission of the Ohio Lottery, to provide fair and entertaining games to its players, requires constant communication with the general public. Accordingly, the Ohio Lottery is committed to providing clear, concise, and timely information, and has established these Standards in furtherance of serving our customers.
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