The Ohio Lottery FAQ

Frequently Asked Questions

Problems logging in or submitting entries

1. What should I do if I encounter a problem at the Second Chance Drawing website?
A:
Go to the FEEDBACK page to let us know what problem you are experiencing. We will assist you via return e-mail. The more specific details you can provide about your problem, the better chance we will have of quickly working through the problem.

2. When I try to submit entries, I get transferred back to the log in page. Why is this happening?
A:
Some firewalls or security settings on your PC may prevent you from logging in successfully. For example, your PC setting must be enabled to receive cookies. There have also been occasions where having too many window applications open will interfere with the login. For assistance use the FEEDBACK page to let us know what problem you are having and any error messages you are seeing on your PC, and we'll be happy to provide technical assistance.

3. I tried to submit an entry and got a message that the ticket has already been entered. How can that be if I have the ticket in my hand, and what should I do?
A:
Check the list of your previously submitted entries that appears at the bottom of the page where you submit your entries. You should see the ticket that you submitted listed there. Sometimes if a user inadvertently double-clicks the SUBMIT button, the entry is recorded, and the system thinks the user is trying to enter it a second time.

Changing personal information

1. How do I update my personal information that I submitted when I registered?
A.
Click on the EDIT MY PROFILE option in the upper right next to LOGOUT and make your changes.

2. Do I need an e-mail address to enter tickets online?
A.
Yes.

3. Can I enter tickets for friends/family/co-workers on my account?
A.
Yes; however, the name on the online account is the owner of the ticket and that name must appear on the ticket.

4. I forgot my password. What should I do?
A.
When you log-in to your account click on the Forgot My Password link or click here for help in resetting your password.

5. I have changed my e-mail address. Can I change it in my registration information?
A.
Yes. Log in using your old e-mail address and password, then click on EDIT MY PROFILE in the top right hand corner.

Questions about entries and tickets

1: If I enter my tickets for a drawing and do not win, can I enter them for another drawing?
A:
No. Entries that are submitted for a drawing are good only for that drawing. Entering another drawing requires different non-winning tickets.

2: Can I enter a drawing more than once?
A:
YES! You may enter a drawing as many times as you wish, however, each entry requires the use of a separate qualifying ticket.

3: What happens to the ticket entries that do not get picked in a drawing? Are they retained for future drawings?
A:
No. Entries are valid for one drawing only. To participate in each drawing you must enter new non-winning tickets.

4: What happens if I submit my entry after the deadline for the drawing?
A:
If there is another Second Chance Drawing scheduled for the game, your entry will be eligible for that drawing. Any entries submitted after the final drawing deadline are disqualified.

5: How can I see what tickets I have entered?
A:
Each time you submit an entry, a record of your entry appears on the SUBMIT YOUR ENTRY screen, just below the area where you submitted the entry. All of your entries appear on that list for your information and reference, so you can check the list against the tickets you are holding.

6: When can I discard the tickets I entered?
A:
The Easy Entry system of submitting entries validates your entry at the time you submit it, so you may discard the ticket after you submit the entry. You may wish to check IRS regulations for information about how gambling winnings and losses are handled before discarding a non-winning lottery ticket.

Questions about winners

1: How do I find out if I have been selected as a winner?
A:
Winners' names and hometowns are posted on the Ohio Lottery website following the validation of winners, approximately one week after each drawing.

2: Where is the winners list from the last drawing?
A:
It takes approximately one week from each drawing for drawing winners to be processed before the list is posted at the Ohio Lottery website.

3: Why does it take so long to post the winners list?
A:
After the physical drawing takes place, the provisionary winning entries are reviewed and verified for eligibility before the winners are finalized. The winners' information is data entered, reviewed and certified by the Ohio Lottery before posting on the website.

4: How are the Second Chance Drawing winners selected?
A:
Internet entries are divided into small, equal groups of entries. Each entry group is numbered. For the total prizes to be awarded and alternates selected, a random drawing determines which group each entry will be selected from. All drawings are held under the observation of an independent Certified Public Accounting firm and conducted in accordance with Ohio Lottery drawing rules and procedures.

5: What are my chances of winning a prize in a Second Chance Drawing?
A:
Your odds of winning will vary, based on the total number of entries that are received for a drawing and the total number of entries that you have submitted.

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